Managed IT & Support
Monitoring, maintenance, troubleshooting and dependable day-to-day technical support.
Locally owned • 25+ years of experience
Open-Minded Technology Solutions ℠
Enterprise-level technology for the little guy.
We help small businesses use powerful, reliable technology without the enterprise price tag, time commitment, or frustration of managing it themselves.
What we do
The technology behind your business.
From the network in the wall to the services in the cloud, we design and support practical systems built around the way you actually work.
Networks & Security
Firewalls, VPNs, Wi‑Fi, segmentation, remote access and secure business networking.
Cloud & Collaboration
Private cloud, file sharing, synchronization, collaboration and productivity platforms.
Email & Productivity
Professional email, calendars, contacts, spam protection and collaboration tools.
Business Communications
Hosted VoIP, PBX, fax, SMS and unified communications for modern businesses.
Backup & Recovery
Local, off-site and cloud backup strategies designed around real business continuity.
Virtualization & Infrastructure
Efficient, scalable infrastructure engineered for reliability, control and performance.
Residential Technology
Computer repair, home Wi‑Fi, upgrades, setup and straightforward technology help.
Our mission
You run your business.
We'll handle the technology and help you spend smarter.
Technology should help you run your business, not become another job you have to do or another stack of licenses you pay for forever.
Today's small businesses depend on sophisticated networks, communications, cybersecurity, cloud services and data protection. But most owners don't have the time, or the desire, to research every platform, compare licensing models, or become IT experts.
That's where Dowd Technologies comes in.
We design, implement, manage and support the technology behind your business. And when a proven open-source solution can deliver the features you need without another recurring software bill, we'll help you find it, deploy it and support it.
In many cases, the savings can offset the cost of working with us. By eliminating unnecessary subscriptions, reducing recurring licensing and choosing technology that fits the business instead of the vendor's pricing model, our clients can redirect money they were already spending toward professional implementation, support and infrastructure they actually own and control.
- Spend your time running your business, not researching or troubleshooting IT.
- Stop paying month after month for unnecessary software licenses.
- Discover proven open-source alternatives you may not know exist.
- Turn recurring software spend into technology that creates lasting value.
Why open source?
Enterprise capability. Open possibilities.
Open-source technologies let us build sophisticated solutions around your needs instead of a vendor's licensing model.
Enterprise Capability
Powerful, proven platforms for networking, security, cloud, communications, virtualization and backup.
Freedom & Flexibility
Solutions designed around your business with fewer artificial restrictions and less vendor lock-in.
Better Economics
Put more of your technology budget into infrastructure, security, support and growth instead of unnecessary licensing.
Control Your Technology
Greater ownership of your infrastructure and data, with more transparency and fewer limitations.
Open source doesn't mean “do it yourself.”
We handle the design, implementation, integration, maintenance and support. You get the benefits and savings of open-source technology without needing to become an IT expert.
Why Dowd Technologies?
Big-company capability. Local-company service.
Years of Experience
Decades of hands-on experience solving real-world technology challenges.
Locally Owned & Operated
Local service from people who understand your business and your community.
Business & Residential
Solutions for organizations of every size plus technology support for your home.
Personal Service
Real people, responsive support, and relationships that don't disappear into a call center.
Technology help at home, too.
Technology services from Jefferson PC Repair
Jefferson PC Repair, a division of DowdTech Enterprises LLC, provides friendly local technology help for your home. Services include computer repair, Wi-Fi troubleshooting, upgrades, remote support and helping parents regain control of their technology.
Jefferson PC Repair
A Division of DowdTech Enterprises LLC
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Local(508) 545-3693
Toll-Free(888) 434-3693
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HoursMonday - Friday8:00 AM - 6:00 PMSaturday9:00 AM - 3:00 PM
Based in Holden, Massachusetts. Serving Worcester, Holden & communities throughout Central Massachusetts.